Staffing & Support Care

Empowering
Every Individual

Creating safe, nurturing, accessible, and inclusive spaces for transitional-aged youth (16+), BIPOC communities, and adults with exceptional developmental needs.

Core Values

Our Commitments

  • Championing social inclusion
  • Specialized staff teams, specialists and volunteers
  • Reducing & eliminating structural, visible & invisible barriers
  • Empowerment, non-judgemental support, respect for rights & confidentiality
  • Equality, equity & justice
  • Person-centered & culturally competent support for BIPOC, TAY, adults and families
  • Protecting vulnerable individuals from all forms of abuse
  • Promoting healthy relationships
  • Accountability & transparency
  • Building trusting relationships, safe & inclusive spaces
  • Recognizing intersectionality (poverty, trauma, income & status, culture, values & beliefs)
  • Trauma-informed approach
  • Commitment to integrity & professionalism
  • Therapeutic intervention & behaviour management strategies
  • Working collaboratively with families and community partners
Core Values
QAM

Accreditation Quality Assurance Measures

Regulations on Quality Assurance Measures (QAM) are standards outlined by the Ontario Ministry’s expectations for service agencies supporting adults with a developmental disability.

Ontario Regulation 299/10 Quality Assurance Measures and Policy Directives for Service Agencies made under the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA).

Novel Solution is recognized as QAM compliant per Ontario Ministry requirements, supporting our ability to provide high-quality services to all individuals in our care.

QAM Accreditation
Programs

Therapeutic Programs & Activities

Support that promotes social inclusion, independence, healthy relationships, and meaningful community participation.

Therapeutic Programs

  • Art therapy
  • Music therapy
  • Massage therapy
  • Pet therapy
  • Therapeutic recreation
  • Sensory stimulation
  • Expressive movement
  • Meditation / relaxation
  • Coping strategies
  • Manicure & pedicure
  • Yoga
  • Classical music

Programming & Activities

  • Recreational & physical activities (swimming, skating, soccer, basketball, hiking, walking, bowling)
  • Culture & arts
  • Land-based activities / nature / gardening
  • Yoga
  • Breathing & centering
  • Aerobics
  • Dance & movement
  • Reading programs (library outings)
  • Volunteering with community organizations

Life Skills & Community Participation

  • Communication (verbal & non-verbal)
  • Daily living & healthy hygiene (personal care, medication, chores)
  • Kitchen safety
  • Cooking & baking
  • Grocery shopping
  • Community signs
  • Community safety
  • Community places & occupations (hospital, police, dentist, doctor, pharmacy, bank, social services)
  • Functional reading
  • Sorting

Volunteering enhances relationship building, community partnership, individual growth, social inclusion, and independent self-help skills empowering individuals and families to confidently engage in their communities.

Programs and Activities